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Jargon buster
Your home may be repossessed if you do not keep up your payments
All our mortgage terms explained.
- Additional borrowing
- If an existing customer borrows more money on top of their existing mortgage, by releasing equity in their property, it’s known as ‘additional borrowing’.
- Annual Percentage Rate of Charge (APRC)/Overall cost for comparison
- This represents the overall annual cost of a mortgage, taking into account interest, fees and charges, for easy comparison between lenders.
- Arrangement fee
- This is a fee for arranging your mortgage, which will vary depending on the mortgage you choose.
Find the mortgage for you
Think carefully before securing other debts against your home. Your home may be repossessed if you don't keep up repayments on your mortgage.
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Our mortgage types and rates explained
What’s the difference between a Repayment Mortgage and an Offset Mortgage? Should you go for a Tracker or a Fixed Rate? Find out more about the sorts of mortgages we offer here.
Mortgage guides
What happens when – and why…? Whether you’re a first time buyer, remortgaging your current house, moving to a new place or an existing customer, we’ve got a handy buyers’ guide for you.
Contact us today
If you want to: Find out more information about your existing mortgage rate
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If you want to: Move house, remortgage, discuss rates or borrow more
Existing first direct customers:
Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm.
If you have: Completion questions, payment changes, statement requests, or to pay off your mortgage
Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm.
If you have: An ongoing mortgage application
Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm.