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Amend an existing application

Amend an existing application

If you’ve recently applied for a first direct mortgage online and want to make changes follow these instructions:

  • go to our ‘Find a new mortgage for you’ tool
  • select ‘Amend an existing application’
  • from there you can tell us what you would like to amend
  • then follow the on-screen instructions to confirm and submit your changes.

By following the above, you skip some of the pages that you already completed in your original application.

Please note: You'll need to complete a new mortgage application if you want to make any other changes to your online mortgage application or if your application was submitted more than 5 months ago. If you don't want to amend your interest rate but can't find the interest rate you originally applied for, please call us on 03 456 100 103*.

*Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm.

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If you want to: Find out more information about your existing mortgage rate

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If you want to: Move house, remortgage, discuss rates or borrow more

New to first direct

0800 48 24 48

Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm.

Existing first direct customers:

03 456 100 103

Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm.


If you have: Completion questions, payment changes, statement requests, or to pay off your mortgage

03 456 100 198

Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm.


If you have: An ongoing mortgage application

03 456 100 173

Mon to Fri 8am to 8pm, Sat 8am to 6pm and Sun 9am to 6pm.